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Comment inbox coverage and reply limits

See which networks support the Flockly comment inbox and why older Meta comments may not accept replies.

Reviewed 2026-08-09

The Flockly comment inbox supports Instagram, Facebook and LinkedIn. These are the networks that currently provide a third-party comments API Flockly can use. TikTok, Pinterest and X do not currently provide an equivalent comments surface for the app.

Why a reply may not work

Instagram and Facebook close the public reply window about seven days after a comment is left. Older comments can still be visible in the inbox, but the network may no longer accept a reply.

Network limits

Comment coverage and reply windows are controlled by the social networks, not a setting in Flockly. Flockly only shows the in-app comment features that the network makes available.

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