FlocklyGetting started
Set up Flockly, connect your channels and understand where you can publish.
Browse topicHelp with every part of Flockly
Find clear guides for setup, content planning, publishing, community, analytics, attribution, Shop Grid, Intelligence and billing.
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25 product-checked articles
Creating posts
Create, tailor and schedule posts with Shopify products, media and AI Assist.
Browse topicAnalytics & revenue
Read channel performance and understand Flockly’s Shopify attribution.
Browse topicShop Grid
Build your shoppable link in bio and understand its clicks and attributed orders.
Browse topicCommunity
Manage supported comments, messages and Instagram Auto-DM workflows.
Browse topicFlockly Intelligence
Understand Best Times and build a Smart Schedule you review before confirming.
Browse topicPlans & account
Compare plans, manage billing and understand privacy, uninstall and data access.
Browse topicGetting started with Flockly
Install Flockly in Shopify, connect your channels and prepare your first social post.
Read articleConnecting social accounts
Connect Instagram, TikTok, Facebook, LinkedIn, Pinterest and X from Flockly.
Read articleCreating and scheduling posts
Create drafts and schedule Shopify social posts for next week, a full month or campaigns much further ahead.
Read articleUsing Shopify products and media
Build social posts with Shopify product details, Shopify Files or media from your device.
Read articleHow Flockly revenue attribution works
Understand how Flockly connects tracked social visits with attributed Shopify revenue.
Read articleShop Grid and link-in-bio tracking
Create a public Shop Grid and measure visits to its product and custom links.
Read articleFlockly Intelligence and best posting times
Learn how Flockly recommends posting times and labels the evidence behind each suggestion.
Read articleCommunity comments, messages and Auto-DM
Understand which comment and messaging workflows are currently available in Flockly.
Read articleFlockly plans and features
Compare Starter, Growth and Scale to choose the Flockly plan that fits your social workflow.
Read articleFree trial, billing and refunds
Understand Flockly's trial, Shopify billing process and the policy for charges already billed.
Read articleChanging or cancelling your Flockly plan
Change, cancel or uninstall Flockly while understanding what happens to your scheduled posts.
Read articleUninstalling Flockly and deleting data
Learn how to uninstall Flockly, request deletion and understand what happens to access tokens and store data.
Read articleSupported social channels and destinations
See the social networks Flockly supports and the Page, Company Page and board requirements for publishing.
Read articleTailoring captions and media by channel
Write channel-specific captions and crop shared media for the formats each social network expects.
Read articleLinks, warnings and rejected posts
Understand Flockly's current X link limit, pre-scheduling checks and what happens when a network rejects a post.
Read articleUsing Smart Schedule
Use Smart Schedule on any paid plan to arrange ready drafts across a reviewed week, fortnight or full-month social plan.
Read articleWhy an order may not be attributed
Learn which social journeys can count toward attributed revenue and why an order may not appear in a social view.
Read articleAnalytics history and unavailable metrics
Understand analytics history by plan and why some network metrics can be unavailable or still collecting.
Read articleFollower growth and LinkedIn analytics
Learn why follower growth starts after installation and how LinkedIn Company Pages affect analytics.
Read articleShop Grid plans, clicks and attribution
Understand Shop Grid availability, click tracking, Growth and Scale attribution features and the current hosted-domain limit.
Read articleComment inbox coverage and reply limits
See which networks support the Flockly comment inbox and why older Meta comments may not accept replies.
Read articleInstagram DM inbox and Auto-DM
Learn how Instagram DMs work on every plan and how Growth and Scale add Auto-DM rules.
Read articleUsing AI Assist
Use AI Assist on any paid plan to generate or rewrite captions, then review them before scheduling.
Read articlePrivacy and data access
Understand the Shopify and social data Flockly uses, what it does not store and where to find the full Privacy Policy.
Read articlePlan a month of social media content in Flockly
Build and review a month of Shopify social media content, with manual scheduling available much further ahead.
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